Privacy Policy for West Springs Vet Hospital

Privacy Policy
Last updated: November 2025

West Springs Veterinary Hospital (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit westsprings.ca or contact us directly.

1. Information We Collect

We may collect personal information in the following ways:

  • When you contact us by phone, email, or through our website forms.
  • When you book an appointment or request a service.
  • When you subscribe to newsletters or updates.

This information may include your name, phone number, email address, pet information, and any details you choose to share with us.

2. How We Use Your Information

We use your personal information to:

  • Respond to your inquiries or requests.
  • Schedule and manage veterinary appointments.
  • Send updates or reminders related to your pet’s care.
  • Improve our website and services.

We do not sell, rent, or share your information with third parties for marketing purposes.

3. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, or unauthorized access. Your data may be stored securely in digital or paper format within Canada.

4. Cookies and Website Data

Our website may use cookies or similar technologies to improve user experience and analyze site traffic. You can choose to disable cookies in your browser settings, though this may affect some site functions.

5. Third-Party Services

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of those external websites.

6. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us. We will respond in accordance with applicable privacy laws.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

West Springs Veterinary Hospital
📍 917 85 St SW, Calgary, AB T3H 5Z9
📧 info@westspringsvet.ca
📞 587-315-9907
🌐 westsprings.ca